Help Center

It’s the easiest way possible. Just visit karavanclothing.com (we assume you’ve already done that), click on the Shop tab and take an online walk through our pieces. Choose the one you prefer, the color you like and the size that fits you best (you may also view our size charts to get informed on the measurements we use). Add it to cart and follow the easy checkout process to finalize your order. If you do not have an account, you will be asked to enter your billing address information. From this point, we take on and you’ll be wearing your choice at the minimum space-time.

Well, you won’t have to do that (once you go Karavan there is no regret) but in case you placed an order in tipsy mode and you want to take it back we give you two hours to let us know. Just send an email at sales@karavanclothing.com informing us about the cancellation or the changes you want to make. Don’t forget the order code you received. Unfortunately, you can’t add/remove specific products but you can change the billing address, info or product size up until 4 hours after the order confirmation. 

Fashion trolls hide everywhere, they always hunt for Karavan products so it's possible to loot your order while it's being delivered. If any item is missing, please contact us immediately (through email sales@karavanclothing.com or tel. +30 2103211106) including the order number and the missing item's name & product code. Our avenger squad will resolve the issue for you as quick as possible.

Prices in fashion are like Wall Street shares. They have their ups and downs in response to demands and trends, so it’s up to you to catch the best price possible. Since you placed your order there is no more discount and we can’t refund the difference. Be a frequent visitor in our shop and you’ll be rewarded.

That’s bad luck. You missed it forever. NOT. Once the order is confirmed, packed and sent you will receive a shipping confirmation mail with a tracking number. Use it to check you order status. If it takes more time than normally (according to the destination place), please contact us via e-mail or phone to solve it. If you already have a registered account, you can always view your order history or status at any time. That’s for sure the easiest way to keep an eye on your orders.